Susan Shargel, CLU ChFC sshargel@shargel.com

Owner and president Susan Shargel's "hands on" approach applies both to building business relationships and to community involvement. In recognition of her work, Susan was named 2003 Small Business Owner of the Year by the San Francisco Small Business Network and is 2007 Member of the Year of the San Francisco chapter of the National Association of Women Business Owners.

Susan has over 20 years of experience in insurance. She's gained accolades for combining big picture insight and detailed knowledge to help clients design plans that work in both cost and quality. Her emphasis is on exceptional service and continual improvement.

Susan actively participates in local business, insurance and civic organizations including the SF Chamber of Commerce, the National Association of Women Business Owners, the Women Presidents' Organization, Golden Gate Association of Health Underwriters, and the Barnard Alumnae Business and Professional Group.  She serves on the Board of Directors of Congregation Emanu-El, San Francisco. 

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Cecilia Paul, Account Manager cpaul@shargel.com

Cecilia Paul joined Shargel & Co.’s staff in 2004, bringing a seasoned background in the health insurance industry. She has been in health care since 1986, and has worked for major health plans such as Health Net, PacifiCare and Lifeguard, and for a third party administrator, mainly with large groups and labor unions.  

At Shargel, Cecilia works directly with our small group clients—a more personal focus she enjoys. She handles the day-to-day account management, along with sales responsibilities. She’s the person our clients count on for help with enrollments, renewals and employee questions.

Cecilia holds a California life and health broker license and a degree in American studies. She is active with the San Francisco Chamber of Commerce. She is multi-lingual, including Spanish.

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Elaine Young, Account Coordinator eyoung@shargel.com

Elaine joined Shargel & Co. in the spring of 2004. She previously worked at State Farm Insurance providing sales and service for individual policy owners.

At Shargel, Elaine works with both individual and group clients, answering questions and providing HR support for benefits administrators. She handles the daily administrative exchanges between Shargel and our carriers.

Elaine holds a broker's license and a degree in managerial economics. She has just received her MBA.  A native San Franciscan, Elaine is also multi-lingual, and speaks Cantonese and Mandarin as well as English.

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Paula Adams, Communications padams@shargel.com

Clients are looking for ways to simplify their benefits administration, keep employees involved, and maximize their benefits dollars. Paula looks at things from the client perspective, then translates complex benefits information into straightforward communications and administration materials, including newsletters, tools and the website.

Paula joined Shargel & Co. in the spring of 2002, after several years in communications at Blue Shield of California. Her background also includes engineering and quality systems. At Shargel, she's able to synthesize her business process management, technological and communications skills to provide streamlined solutions for clients.

Paula has a degree in engineering and holds a California life, health and long-term care insurance license.

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